The Case Manager oversees the timely production, implementation and monthly or quarterly reporting on the Individualized Service Plans/IRP for the assigned caseload. The Case Manager will ensure that the decisions that affect the overall progression of a case including accessing Bancroft services, family advocacy, conflict resolution, internal transfers, discharge planning, and funding are clearly documented, communicated and carried out according to any applicable regulations and agreements.
The Case Manager, working with Bancroft funding specialist staff, will ensure that all individuals served have been preauthorized by their insurer or state funding agency, that authorization status has been appropriately documented, that concurrent reviews are completed in a timely manner and collaborate with program managers, clinicians and staff to direct communication regarding issues relating to billing, representative payee status, and denial status.
** = indicates the task is program specific Treatment Plan includes Individual Habilitation Plan, Individual Service Plan, and Individual Rehabilitation Plan. Documentation and case review requirements vary based on funder and program. Practices will be implemented according to requirements dictated by DDD, JCAHO and CARF.
When providing case management for the Bancroft Neuro Rehabilitation service line:
Education & Experience:
Bachelor’s degree required. Minimum of two (2) years’ experience of related experience
in case management and family advocacy required.
Proven ability to effectively communicate both verbally and in written form required. Effective and proven ability to
prioritize, multi-task; management skills required, as well as flexibility and adaptability. Ability to assess situations,
problem solve and delegate tasks. Effective interpersonal and organizational skills. Basic math skills required.
Operative knowledge of MS Office Word and Excel spreadsheets preferred. Valid driver’s license required in
incumbent’s legal name and current address with no provisional restrictions. Minimum 18 years of age required.
Bancroft is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, veteran status or any other characteristic protected by law.