Position Summary: The Senior Director of Development serves as the number two position on the development team and as an integral part of the leadership team by providing strategic leadership and building a stronger operational infrastructure. This position provides leadership for:  Donor Relations, Stewardship and Communications, Annual Fund, Bancroft’s signature event and stewardship events, revenue and expense budgets, and manages a portfolio comprised of prospects from NeuroRehab, Family Executive Council, highly rated annual fund donors and Development Committee members. This position works closely with the CDO, the Development Committee and senior leadership to advance the fundraising efforts of Bancroft.

Essential Responsibilities:

• Fosters an atmosphere of personal integrity and team-oriented goal achievement by working with the development staff to ensure all goals are met in a timely manner. 

• Schedule and conduct an average of 4-5 personal visits per month and solicit an average of 1-2 gifts per month. The SDD will focus on gifts of $5,000 to $500,000 and will work with new donors to cultivate gifts, existing donors to upgrade gifts, and promote planned giving options as appropriate.

• Cultivate families who have received services from NeuroRehab and oversee their wealth screening on a monthly basis. Develop a fundraising strategy to cultivate and solicit prospective donors.

• Lead Bancroft’s signature Gala event and secure sponsorship, promote ticket sales/attendance, work with marketing on all collateral materials, and execute all event management details. Prepare event briefing packets for senior leadership and Board members. 

• Plan and supervise a comprehensive program and strategy for stewardship of donors at all levels including: creating donor wall(s), annual events for stewardship societies, donor communications such as the annual report and CEO newsletter, endowment reports, etc. 

• Lead the Annual Fund efforts and begin to build the pipeline from annual giving to major giving. Increase donor retention and expand the annual fund to solicit additional prospects. Plan and implement donor acquisition and renewal programs.

• Attend Development Committee meetings and foster the growth and development of the group. Set fundraising expectations and clear goals for the Committee.

• Develop major gift proposals, direct mail pieces, digital marketing, giving campaigns and promotional efforts. Work collaboratively with Marketing on the production of all materials. 

• Develop and supervise the Development dashboard to report metrics for both the Board and the Development Office. Supervise the formulation and distribution of monthly revenue reports. 

• Provides leadership for all internal and external relationship building with a variety of constituencies; working with families, volunteers and others to identify linkage, ability and interest of major gift prospects; assist organizational leadership in efforts to identify sources and prepare proposals to corporations and foundations.

• With the CDO, assist in providing support to volunteer leadership, preparing for meetings, maintaining meeting records and ensuring clear communication and coordination between fundraising volunteers.

• Manage the pledge/gifts receiving, receipting, acknowledgement and donor recognition processes. 

• Provide coordination of Development’s long-range strategic plan and annual operating plans with Bancroft’s priorities and strategic plan. 

• Work with the CDO to develop policies and procedures for wealth screening, moves management, portfolio assignment, database protocol, etc. 

• Abides by the Bancroft Code of Ethics, Mission Statement, and Vision Statement in promoting ethical behavior, establishing relationships and providing guidance in decision-making situations.

• Remains current with required training certifications, meets state-regulated licensing and regulatory accreditations, and adheres to mandatory requirements.

• Maintains effective verbal and written communications with colleagues, those served, and their family members and/or guardians when applicable.

• Willingly and effectively cooperates with Bancroft NeuroHealth, The Department of Human Services, The Division of Developmental Disabilities (DDD), and other licensing or state agency or local municipalities in any inspections and investigations, upon request.

• Maintains a safe and respectful environment, free of abuse, neglect, or exploitation; does not allow weapons, threats, bullying or intimidation.

• Reports any violations to the appropriate individual as soon as the incident occurs.

• Demonstrates Bancroft’s core values. 

Education & Experience:

• Bachelor's degree required with 5 -7 years of fundraising or related sales experience preferred. 
• Demonstrated success in closing six-figure gifts and managing high-level donors and board members.
• Experience managing development operations and previous campaign experience required. 

Special Skills:

• Demonstrated commitment to excellence and high standards, including meticulous attention to detail, excellent written and oral communication skills, and strong ability to interact with a diverse and broad range of individuals.
• Strong initiative; ability to assume project management responsibility.
• Excellent Microsoft Office skills required; proficiency in computer skills and database management (Salesforce preferred).
• Ability to think conceptually & strategically; excellent organizational skills.  Ability to multitask and work under pressure and deadlines as a team player.
• Valid driver’s license required in incumbent’s legal name and current address with no provisional restrictions. Minimum 18 years of age required.

Required Knowledge, Skills and Abilities:  

• ADAPTING TO CHANGE - Demonstrating a willingness and an ability to adjust to change.  This change may involve new ways of doing things, working with different types of people, performing unfamiliar tasks, or adjusting one's schedule in order to accommodate changes.

• INFLUENCING OTHERS –Reaching formal and informal agreements, obtaining commitments, or arranging plans with other individuals or groups in a way that serves or promotes mutual goals or interests.  Energizing and engaging others in support of and commitment to activities and goals by creating a shared vision, role modeling performance and professionalism, and recognizing and rewarding high performance.  Building trust and respect among followers.  Encouraging and facilitating an environment for the constructive handling of resolution or conflict.

• INITIATIVE - Being proactive rather than reactive both in thought and action.  Identifying areas for improvement and taking necessary steps to implement those changes.  Being a self-starter rather than waiting for direction from others.

• INTERPRETING INFORMATION - Carefully and accurately conducting analyses to better understand the situation or problem.  Thoroughly and accurately interpreting information and drawing logical conclusions based on relevant data.

• LEADING OTHERS - Setting clear expectations for performance and responsibility and ensuring that goals are met.  Building trust and respect among followers.  Serving as a role model for appropriate attitudes and behaviors.  Diagnosing the needs and capabilities of associates and taking actions to maximize each person’s development.

• MAKING GOOD DECISIONS - Considering alternative courses of action when faced with a decision and following a logical decision-making process.  Making decisions and taking actions that have a positive, beneficial impact on the team, the organization, and the self.  Choosing the course of action that maximizes the benefits and minimizes loses.

• POSITIVE ATTITUDE - Viewing the world in a positive, optimistic manner.  Not always assuming that there are hidden agendas behind every act.  Maintaining a positive demeanor and effective work behavior, even in the face of challenges or obstacles.

• PROBLEM SOLVING - Being able to effectively resolve problems that involve people, things, and processes that require general logic and common sense.  This may include gathering relevant information, considering alternatives, and drawing logical conclusions based on facts.

• SEEING THE BIG PICTURE - Being able to step back from detailed data analysis to understand how the analysis and/or implications of the analysis fit into a larger picture.  Identifying and understanding connections, interrelationships and cause-effect relationships among different pieces of data while not becoming mired too deep in the details.

TEAMWORK - Working effectively with others to accomplish goals.  Effectively handling conflicts with other team members.  Focusing first on the effectiveness and success of the team as a group.  Being sensitive to the needs, strengths, weaknesses, and differences of individual players within the team.

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Bancroft stands strong against racism and hate of all kinds and supports actions leading to respect, equality, fairness and peace. We advocate for and embrace an inclusive and just world. One world. For everyone. We work with heart, respect and collaboration. We are communicators, listeners, problem solvers, partners and collaborators. Bring your authentic self to our team.  

Bancroft is an Equal Opportunity Employer, and supports diversity, equity and inclusion in its hiring and employment practices, so that every team member can feel a true sense of belonging, and maximize their unique potential.  To this end, all applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, veteran status or any other characteristic protected by law.  

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