We're Hiring: Associate Vice President of Revenue Cycle

Location: Bancroft Corporate Office, Cherry Hill, NJ
Employment Type: Full-Time, in person
Department: Finance 

Reports to: Chief Financial Officer

Direct Reports: Director of Revenue Cycle; Director of Payor Relations; Director of Revenue Cycle Financial Operations; Revenue Integrity Specialist; third-party billing company (Med-Metrix)

Why Join Bancroft?

At Bancroft, you’ll be part of a mission-driven team that changes lives every day. As a nonprofit organization, we are solely committed to supporting people with special needs and their families, to help make it One World. For Everyone.

We offer:

• A chance to lead a world class learning collective.
• Competitive compensation and comprehensive benefits package.
• Partner with the best minds in the region.
• The chance for legacy and stability.

The AVP of Revenue Cycle will report to the organization’s Chief Financial Officer and will be responsible for overseeing all aspects of the organization’s revenue cycle management (“RCM”).  The AVP will provide leadership, organizational and strategic direction to drive efficient, accurate and compliant revenue cycle management billing activities to maximize reimbursement.  The AVP will develop and implement strategies, processes and technology to continuously improve and manage the revenue cycle at Bancroft.  The AVP will also consult and work directly with leadership across managed care payers and with technology to advise and consult on key processes and resource needs to improve operations, productivity and collection rates.

Essential Responsibilities:

• Leads, directs and oversees operations and activities for all of the RCM functions, including insurance verification, documentation, billing, accounts receivable, collections and denial management.
• Leads the development and implementation of revenue cycle strategies, processes and improvement initiatives to continuously improve the RCM process to maximize billing and collections. Determines the structure of the RCM team to maximize RCM operations and control costs.
• Ensures compliance in all aspects of RCM activities, including coding and billing rules and regulations by payer. Responsible for monitoring and responding to any legislation/regulatory billing changes.
• Ensures the identification, analysis and implementation of solutions designed to improve collection rates, reduce bad debt and reduce days sales outstanding.
• Drives the design, execution, monitoring and assessment of key RCM performance metrics (i.e., DSO, bad debt, etc.) to refine processes and improve efficiencies/productivity to reduce overall costs.
• Leads and manages large revenue cycle projects such as audits, budgets, and technology enhancements.
• Responsible for building and designing a high-performance team by function and infrastructure to scale with projected growth of Bancroft.

Management responsibilities include:

• • Oversees strategic, tactical, and operational planning for the RCM department, with full budgetary responsibility.
  • Interpret, recommend, and implement department and RCM policies across the organization.
  • Serve as primary liaison with external, third-party billing company.
  • Remains current with required training certifications, meets state-regulated licensing and regulatory accreditations, and adheres to mandatory requirements.
  • Upon request, cooperates with leadership and regulatory agencies during inspections and investigations.
  • Provide leadership, coaching, and performance management for staff.

Education & Experience:

• Bachelor’s degree in business management, accounting, finance or related field. Five to seven years’ relevant experience, including a minimum of 3 years’ supervisory/management experience required.
• Experience applying knowledge of medical insurance billing and collections across Medicare, Medicaid and managed care.
• Experience applying knowledge in collecting, analyzing and reporting revenue cycle management data used to identify opportunities and strategies for improvement.
• Proficiency in accounting software and MS Office, with advanced Excel skills for building complex financial models.

What You’ll Love About Bancroft:

• Meaningful Purpose: We truly make a difference in the lives of others, which inspires us to be better people, and gives us purpose.
• Lasting Bonds: We are a close-knit, committed team who feel like a second family
• Personal Growth: There are opportunities to learn and build skills, professional development, career advancement, tuition assistance, and loan repayment programs
• Outstanding Benefits: We offer competitive salaries, retirement savings program, generous paid time off, medical and dental insurance, and more

About Bancroft

At Bancroft, you’ll do more than just make an impact. We are a care team of 2,700 employees across 200+ facilities and homes in NJ, PA, and DE committed to making a lasting difference in the lives of the people we serve and their loved ones. Together, we work diligently and compassionately, to improve the lives of the people we serve. Find your purpose and more at Bancroft.

Real Life. Real Purpose.

bancroft.org/careers

The current hiring range for this position is: $130,000-$150,000.

Bancroft stands strong against racism and hate of all kinds and supports actions leading to respect, equality, fairness and peace. We advocate for and embrace an inclusive and just world. One world. For everyone. We work with heart, respect and collaboration. We are communicators, listeners, problem solvers, partners and collaborators. Bring your authentic self to our team.

Bancroft is an Equal Opportunity Employer, and supports diversity, equity and inclusion in its hiring and employment practices, so that every team member can feel a true sense of belonging, and maximize their unique potential. To this end, all applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, veteran status or any other characteristic protected by law.

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