Are you interested in making a positive difference in the lives of individuals with intellectual or developmental disabilities, or brain injuries?  At Bancroft, we’re committed to helping people reach their highest potential every day.  

Bancroft prides itself on its compassionate and conscientious team, who are motivated to make a difference in their lives and those of others.  If you have that passion, we’d love to talk!

About the Residental Rehab:

Bancroft NeuroRehab provides a wide array of residential rehabilitation options to meet the needs of adults with acquired brain injuries and neurological conditions. Residents benefit from the continuity of therapy at Bancroft NeuroRehab centers to applying newly acquired skills at home and in the community. As needs and abilities change over time, so, too, should the level of support provided. In addition, we proactively help our clients develop their independence and participate in social and recreational community activities. We are activity seeking a Program Manager.

Position Summary:

Manages the overall operations, activities, and staff of assigned program site within direct area of responsibility.

Essential Responsibilities:

1.    Provides supervision and oversight to direct reports within direct areas of responsibility:

o    Provides ongoing leadership, advice, training, and guidance to direct reports regarding the daily care, instruction, and safety of persons served at specific program site as outlined in the Individual Program Plan (IPP), Annex A and/or program descriptions;

o    Ensures proper staffing levels and work distribution within assigned program site in accordance with levels of supervision,  Annex A, and/or program descriptions;

o    Conducts regular staff meetings and attends program management meetings to promote a constant flow of information, open discussions, knowledge sharing, and to keep staff well-informed;

o    Attends various internal management meetings, external conferences, Interdisciplinary (IDT) and/or Trans-Disciplinary (TDT) meetings, family conferences, etc., to both obtain and share information;

o    Manages the ongoing job performance of direct reports; develops and communicates performance goals, completes performance evaluations within established timeframes; provides feedback, develops and takes action on performance improvement plans, and determines and implements disciplinary action as needed;

2.    Manages the overall operations, activities, and overall environment of the program site within direct areas of responsibility and for all shifts, if applicable:

o    Follows established Bancroft policies and procedures, and maintains compliance with Division of Developmental Disabilities (DDD) regulations, Health Insurance Portability & Accountability Act (HIPAA) regulations, DDD Supported Employment/Day Program (SE/DP) Manual standards (if applicable), Department of Labor (DOL) regulations (if applicable), Department of Human Services (DHS) 1047 regulations (if applicable), Commission on Accreditation of Rehabilitation Facilities (CARF) standards, and applicable state/local/federal regulations at all times;

o    Ensures adherence to all established policies and procedures within the Operations manual and Bancroft’s Policies and Procedures manual;

o    Within area of responsibility, complies with state regulations and accreditation standards and Bancroft’s quality standards for safety, security, cleanliness, and comfort;

o    When applicable, provides on-call and rotational support to effectively manage a 24 hour/7 day a week program for persons served

Education & Experience:

• An incumbent in this position who has graduated from an accredited college with a BA in Occupational Therapy, Physical Therapy, Speech/Language Pathology, Social Work, Recreation, Art, Dance, Music, Physical Education, Nutrition, Sociology, Special Education, Rehabilitation Counseling, or Psychology AND possesses at least one year of experience working with individuals with developmental disabilities or brain injuries.
• High School diploma or equivalent required with two-three years in the Human Services or related field.  Prior management experience and a strong desire to work with neurologically-challenged individuals.  BA in a related field plus one year of related experience preferred.
• Brain Injury/BIS Day Treatment Program Managers are required to achieve certification from the American Academy for the Certification of Brain Injury Specialists  (AACBIS) within the first 18 months of employment, and maintain ongoing annual certification requirements.  

What we offer you:

• Tuition Reimbursement of $5,250 each year toward a college degree
• Onsite M.A. in Applied Psychology: ABA through Rider University with tuition paid in full by Bancroft
• Chance to earn supervision hours toward BCBA or BCaBA requirements while simultaneously gaining hands on experience
• Opportunity to participation in clinical research and work with leaders in the field of Applied Behavior Analysis
• Many of our ABA Assistants have been promoted into positions of advancement throughout Bancroft and accepted into top undergraduate and graduate degree programs
• Great opportunities for advancement and career development
• Outstanding benefits package, including Medical, Prescription, Dental, Retirement, Life and Disability Insurance
• A retirement savings program with matching employer contributions
• Generous paid time off, which increases based on years of service

Bancroft stands strong against racism and hate of all kinds and supports actions leading to respect, equality, fairness and peace. We advocate for and embrace an inclusive and just world. One world. For everyone. We work with heart, respect and collaboration. We are communicators, listeners, problem solvers, partners and collaborators. Bring your authentic self to our team.  

Bancroft is an Equal Opportunity Employer, and supports diversity, equity and inclusion in its hiring and employment practices, so that every team member can feel a true sense of belonging, and maximize their unique potential.  To this end, all applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, veteran status or any other characteristic protected by law.  

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