Sr. Program Associate

Job Locations US-NJ-Brick
Requisition ID
Direct Support Professional
Full Time


Bancroft is a leading service-provider for those in need of neurological rehabilitation.


About Bancroft's NeuroRehab Program:

For those requiring supervised living, Bancroft NeuroRehab offers an array of residential group homes and apartments in attractive communities throughout central New Jersey. Services include customized supervision, access to social, recreational and spiritual activities, behavioral programming and more. We provide transportation to and from day programs, outpatient rehabilitation services, medical appointments and community activities.


Position Summary:
Provides supervision, guidance, instruction, and/or skill building to assigned persons served within a specific Program site regarding daily living activities, safety, vocational activities, and interaction with others. Provides supervision to direct care staff and is in charge of Program site activities in absence of Program Manager.


  1. Maintains all levels of supervision for assigned persons served at specific Program site as outlined in the IPP (Individual Program Plan), Annex A and/or program descriptions. Follows established Bancroft policies and  procedures, and maintains compliance with Division of Developmental Disabilities (DDD) regulations, Health  Insurance Portability & Accountability Act (HIPAA) regulations, DDD Supported Employment/Day Program  (SE/DP) Manual standards (if applicable), Department of Labor (DOL) regulations (if applicable), Department  of Human Services 1047 regulations (if applicable), Commission on Accreditation of Rehabilitation Facilities  (CARF) standards, and applicable state/local/federal regulations at all times.
  2. Complies with the IPP as detailed for assigned persons served; runs daily goals with each individual; instructs, prompts, and/or assists each person in the achievement of goals while actively encouraging the independence of each person within his/her ability limit while following standard interaction protocol or individual behavior plan. 
  3. Supervises, instructs, and provides guidance to assigned persons served with daily living and work activities, as applicable and dependent upon specific Program; e.g., purchase and inventory of food and personal supplies, cooking, housekeeping, money management, social awareness, interpersonal relationships, work skills, personal hygiene, recreational and vocational activities, etc.
  4. Ensures Program site operates in accordance with the organization’s quality standards for safety, cleanliness, and comfort and state licensing and accreditation standards.
  5. Aids in the resolution of problematic situations that may occur for persons served within a specific Program or job site. Exercises appropriate judgment in addressing specific situations.
  6.  Dependent upon specific Program requirements, follows medical guidelines to administer medication as scheduled or as needed to persons served in strict accordance with each IPP. Maintains adequate medications inventory levels to ensure immediate availability of medications.


Education and Experience

High School diploma or equivalent required with additional education in a related field desirable. BA in Social Work, Psychology, or a related field preferred. Minimum of two years of related work experience desirable to include a minimum of one year as a Program Associate in the Bancroft organization.


Special Skills:  

Demonstrated ability to effectively communicate both verbally and in written form required. Basic math skills required. Effective interpersonal skills, a strong desire to work with neurologically-challenged individuals required, and the ability to implement crisis intervention techniques required. Operative knowledge of MS Office Word and Excel spreadsheets preferred. Attainment of CPR, First Aid, Crisis Prevention and Intervention, and Medication certification within first 90 days of employment required. Valid driver’s license required in incumbent’s legal name and current address with no provisional restrictions. Minimum 18 years of age required.

EEO Statement

Bancroft stands strong against racism and hate of all kinds and supports actions leading to respect, equality, fairness and peace. We advocate for and embrace an inclusive and just world. One world. For everyone. We work with heart, respect and collaboration. We are communicators, listeners, problem solvers, partners and collaborators. Bring your authentic self to our team.  

Bancroft is an Equal Opportunity Employer, and supports diversity, equity and inclusion in its hiring and employment practices, so that every team member can feel a true sense of belonging, and maximize their unique potential.  To this end, all applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, veteran status or any other characteristic protected by law.  


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