Are you looking for a new professional challenge? Do you want to build a fulfilling career with real purpose? Join Bancroft, one of the region’s largest nonprofit human services organizations. Here, you’ll be supported by coworkers who are committed to one another, and who strive toward one mission and purpose.

We provide a full continuum of highly effective services — for people of all ages and every level of abilities — based on best practices and scientifically proven techniques. Our services include special education, vocational training, supported employment, structured day programs, group home and apartment programs both on-campus and in the community, short-term behavioral stabilization services for children, and in-home and outpatient rehabilitation services.

As a nonprofit organization, we are solely committed to supporting people with special needs and their families, to help make it One World. For Everyone.

Bancroft is currently seeking a Temporary CQI Audit Specialist to join our team in Cherry Hill, NJ! This position will be approximately 20-40 hrs/week.

The CQI Aduit Specialist will contribute to ensuring strict organizational compliance with state and federal regulations and requirements through initial inspections and investigation, resolution, and documentation of alleged incidents of abuse, neglect, and/or exploitation of persons served and other investigation types as assigned. Assist Incident Management Manager will submission of incidents to outside entities. 

• Conducts investigations of alleged incidents of abuse, neglect, and/or exploitation of persons served or staff in accordance with established Bancroft policies and procedures:  performs preliminary fact-finding of alleged incident; identifies and conducts investigative interviews of appropriate parties; gathers relevant information; determines sequence and timing of events; obtains written statements; reviews records of person served and other pertinent records; collaborates with external regulators, representatives, auditors, etc.  Based on investigative process, arrives at a conclusion, completes all required reports and notifications, performs necessary follow-up to prompt timely resolution and closure, partners with program and clinical leadership to develop program actions and recommends for clinical and administrative system and procedural changes to improve performance outcomes, and ensures that all components of the investigation are completed and maintained in strict confidentiality. Maintains official investigation correspondence.  Submits investigation reports internally and externally utilizes a system of documentation that is professional, efficient, accountable, and conforms to federal, state and established Bancroft policies and procedures.
• Provides support and assistance to the Risk Management Director, Incident Management Manager, and Audit Manager ensuring that Bancroft and its programs and services operate at all times in strict accordance with regulations and guidelines as defined by the following: N.J. Department of Human Services (DHS), Division of Developmental Disabilities (DDD), N.J. Department of Children and Families (DCF), N.J. Department of Education (DOE), Pennsylvania Office of Developmental Programs (ODP), Delaware Division of Developmental Disabilities Services (DDDS), Commission on Accreditation of Rehabilitation Facilities (CARF),  Community Behavioral Health (CBH), Managed Long Term Supports and Services (MLTSS), other stakeholders/regulatory entities, contractual requirements and Bancroft’s established policies and procedures.
• Works jointly with Risk Management Director and  Incident Management Manager to establish and monitor the organization’s approach to investigating allegations of abuse, neglect, exploitation of persons served, and/or other types of events, to ensure the health, safety, and welfare of persons served by Bancroft.  Conducts regularly scheduled meetings with program leadership to address risks and safety issues identified in investigations in order to prevent future incidents and to minimize the operational and financial impact to Bancroft for failure to comply with current and changing state and federal laws, regulations, articles, mandates, licensing, accreditation, operational, and administrative compliance requirements.

• Bachelor’s degree in Social Work, Education, Criminal Justice, Human Services or related field required. 
• Relevant work experience of five years in risk management operations, criminal justice, or a management capacity may be considered in lieu of the degree requirement. 
• Required either a minimum of three years of experience working with people with disabilities, neurological challenges or mental illness; or a minimum of three years of experience conducting investigations of abuse, neglect or exploitation. 
• Prior experience in a leadership role preferred.

What You’ll Love About Bancroft: 

• Meaningful Purpose: We truly make a difference in the lives of others, which inspires us to be better people, and gives us purpose. 
• Lasting Bonds: We are a close-knit, committed team who feel like a second family
• Personal Growth: There are opportunities to learn and build skills, professional development, career advancement, tuition assistance, and loan repayment programs 
• Outstanding Benefits: We offer competitive salaries, retirement savings program, generous paid time off, medical and dental insurance, and more

About Bancroft

At Bancroft, you’ll do more than just make an impact. We are a care team of 2,700 employees across 200+ facilities and homes in NJ, PA, and DE committed to making a lasting difference in the lives of the people we serve and their loved ones. Together, we work diligently and compassionately, to improve the lives of the people we serve. Find your purpose and more at Bancroft.

Real Life. Real Purpose.

bancroft.org/careers

Bancroft stands strong against racism and hate of all kinds and supports actions leading to respect, equality, fairness and peace. We advocate for and embrace an inclusive and just world. One world. For everyone. We work with heart, respect and collaboration. We are communicators, listeners, problem solvers, partners and collaborators. Bring your authentic self to our team.  

Bancroft is an Equal Opportunity Employer, and supports diversity, equity and inclusion in its hiring and employment practices, so that every team member can feel a true sense of belonging, and maximize their unique potential.  To this end, all applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, veteran status or any other characteristic protected by law.