Are you looking for a new professional challenge? Do you want to build a fulfilling career with real purpose? Join Bancroft, one of the region’s largest nonprofit human services organizations. Here, you’ll be supported by coworkers who are committed to one another, and who strive toward one mission and purpose.
Bancroft is a leading service-provider for children and adults with autism, other intellectual or developmental disabilities or those in need of neurological rehabilitation.
We provide a full continuum of highly effective services — for people of all ages and every level of abilities — based on best practices and scientifically proven techniques. Our services include special education, vocational training, supported employment, structured day programs, group home and apartment programs both on-campus and in the community, short-term behavioral stabilization services for children, and in-home and outpatient rehabilitation services.
As a nonprofit organization, we are solely committed to supporting people with special needs and their families, to help make it One World. For Everyone.
Bancroft is currently seeking a Program Manager to join our Adults Day Program team in Burlington, NJ.
Manages the overall operations, activities, and staff of assigned program site within direct area of responsibility.
How You Can Make A Real Impact:
1. Provides supervision and oversight to direct reports within direct areas of responsibility:
2. Manages the overall operations, activities, and overall environment of the program site within direct areas of responsibility and for all shifts, if applicable:
3. Working in conjunction with program management and the Human Resources Department, actively participates in the applicant hiring and termination process. Interviews and screens applicants to identify qualified candidates, appropriately explains job content and performance expectations to applicants, and provides hiring and termination recommendations.
4. Aids in the resolution of problematic, more sensitive, or more complicated situations while actively encouraging the independence of the person served within his/her abilities. Exercises appropriate judgment in addressing specific situations. Responds with immediate, effective solutions and/or promptly notifies program management.
5. Completes daily, monthly, and quarterly paperwork; e.g., monthly summaries, risk management reports, Outcome Measurement Systems (OMS) reports, inspection checklists, attendance and billing records (where applicable) etc., for submission to program management and to ensure compliance with all applicable regulations and accreditation standards.
6. Reviews required paperwork completed by direct reports for accuracy and submits to program management in accordance with established timeframes. Ensures the maintenance of all documentation as required by state regulations and as determined by program management and/or Nursing Department for the assigned site; e.g., daily logs, monthly progress reports, daily goal reports, assessments, daily financial transactions, Medical Administration Records, behavioral data sheets, internal reports, etc., as applicable within specific program site.
7. Within area of responsibility (and working with Nursing Department, where applicable), ensures the overall integrity of behavior and/or medical records and files for persons served; i.e., files are complete, accurate, and up-to-date, for timely review by internal and external auditors, insurance companies, etc.
8. Develops, coordinates, and monitors the IPP, IDT and/or TDT process. Ensures the timely implementation of appropriate treatment plans for each person served within specific program site.
9. If applicable, evaluates prospective persons served at screening meetings and recommends appropriate staffing levels to ensure a maximum level of individual care.
10. Within area of responsibility, reviews consults from medical and therapeutic consultants for persons served, ensures implementation of care plan and adherence to medical orders, etc.
11. Actively participates in special projects related to behavioral treatment, clinical outcome, and research activities, as necessary or as required.
12. Actively participates in the development and implementation of performance improvement systems for assigned program site to ensure an overall efficient and cost-effective operation.
13. Maintains effective communications with persons served, parents, guardians, other family members, healthcare personnel, own manager and coworkers across programs and functions, neighbors, surrounding communities, etc. Operates in accordance with the Confirmation of Understanding or Plan of Care for each person served regarding programs and treatment, healthcare, religious and sexual preferences (if applicable), ethnic and cultural support, recreational and socialization activities, physical fitness and healthy living, family visits and involvement, and disagreements and grievances.
14. Serves as an advocate on behalf of persons served in a variety of situations.
15. Monitors the usage of transportation vehicles assigned to specific program site. Ensures the ongoing routine maintenance and cleanliness of assigned vehicles through the daily completion and review of logs.
16. Follows state-approved emergency procedures and Bancroft-approved crisis intervention techniques for each person served at specific Program site.
17. Serves as a role model to persons served by projecting a positive self-image of professionalism, appearance, courtesy, conduct, honesty, fairness, confidentiality, personal integrity, and a respect for the fundamental rights, dignity, and privacy of others.
18. Provides direct care to persons served at specific program site, as necessary.
19. Performs other related management duties as assigned or as necessary. Remains flexible and adaptable in work schedules and work assignments as defined by program needs.
Education & Experience:
Bancroft stands strong against racism and hate of all kinds and supports actions leading to respect, equality, fairness and peace. We advocate for and embrace an inclusive and just world. One world. For everyone. We work with heart, respect and collaboration. We are communicators, listeners, problem solvers, partners and collaborators. Bring your authentic self to our team.
Bancroft is an Equal Opportunity Employer, and supports diversity, equity and inclusion in its hiring and employment practices, so that every team member can feel a true sense of belonging, and maximize their unique potential. To this end, all applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, veteran status or any other characteristic protected by law.