Program Operations Manager-Res

Job Locations US-NJ-Mount Laurel
Requisition ID
Direct Support Management
Full Time


Position Summary:

Are you interested in making a positive difference in the lives of individuals with intellectual or developmental disabilities, or brain injuries?  At Bancroft, we’re committed to helping people reach their highest potential every day.  


Bancroft prides itself on its compassionate and conscientious team, who are motivated to make a difference in their lives and those of others.  If you have that passion, we’d love to talk!


About the Lindens:

The Lindens Center is one of the most innovative behavioral therapy and residential programs of its kind in the nation. Here, we draw upon our leading expertise, best practices in Applied Behavior Analysis, a home-like setting, and a team approach to help children enjoy significant quality of life improvements. We provides care to children and adolescents with acute behavioral challenges. The Lindens is activity seeking a Program Operations Manager for the evening shift.



Essential Responsibilities:

  • Program Manager will support, monitor and supervise the Program Associates within their program.
  • Designs, implements, monitors, and evaluates community support services that help people live as valued, contributing and self-determined members of their community.
  • The Manager must possess the physical, mental, and emotional capabilities to successfully supervise a diverse team.
  • This position requires a high degree of problem-solving, flexibility, independent thinking, organization, prioritization of duties, excellent communication, and relationship-building skills.

What we offer you:

  • Tuition Reimbursement of $5,250 each year toward a college degree
  • Onsite M.A. in Applied Psychology: ABA through Rider University with tuition paid in full by Bancroft
  • Chance to earn supervision hours toward BCBA or BCaBA requirements while simultaneously gaining hands on experience
  • Opportunity to participation in clinical research and work with leaders in the field of Applied Behavior Analysis
  • Many of our ABA Assistants have been promoted into positions of advancement throughout Bancroft and accepted into top undergraduate and graduate degree programs
  • Great opportunities for advancement and career development
  • Outstanding benefits package, including Medical, Prescription, Dental, Retirement, Life and Disability Insurance
  • A retirement savings program with matching employer contributions
  • Generous paid time off, which increases based on years of service


Education & Experience:

  • Graduated from an accredited college with a BA in Psychology, Social Work, Sociology, or Special Education AND possesses at least one year of experience working with individuals with intellectual and developmental disabilities, preferred.
  • High School diploma or equivalent required with two-three years in the Human Services or related field.  
  • Prior management experience and a strong desire to work with neurologically-challenged individuals.  
  • Current, Non-Provisional, Non-Probational Driver’s License in good standing

EEO Statement

Bancroft stands strong against racism and hate of all kinds and supports actions leading to respect, equality, fairness and peace. We advocate for and embrace an inclusive and just world. One world. For everyone. We work with heart, respect and collaboration. We are communicators, listeners, problem solvers, partners and collaborators. Bring your authentic self to our team.  

Bancroft is an Equal Opportunity Employer, and supports diversity, equity and inclusion in its hiring and employment practices, so that every team member can feel a true sense of belonging, and maximize their unique potential.  To this end, all applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, veteran status or any other characteristic protected by law.  


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