Program Access Specialist/Scheduler

Job Locations US-NJ-Plainsboro
Requisition ID
Corporate and Support Services
Full Time


Patient Access / Scheduler: Bancroft NeuroRehab, an outpatient neurological rehabilitation facility has a full time position open, titled Program Access Specialist, in the Plainsboro, NJ area.


  • Greeting patients and families, collecting & entering demographic and insurance information, collecting payments associated with services rendered and reconciliation of daily services 
  • Scheduling appointments for patients receiving PT, OT, SLP, Cognitive and Psychotherapy services. 
  •  Answers and triages telephone calls, distributes mail, performs fax transmissions and initial steps in the process of medical record requests. 
  • Working with medical records and following HIPAA regulations
  • Other duties and administrative support and projects as required
  • Communicates in a courteous, caring manner to all patients, clinicians and staff as needed
  • Candidates will be expected to work a 8 hour shift between the hours of 8 am and 5 pm from Monday to Friday 


This is a non-exempt position with an annual estimated between $37K -$45k per year.


The desired candidate will have:

  • A High School diploma or equivalent required. 
  • Experience in the medical field or rehabilitation facility is preferred but is not required. 
  • Requirements include strong writing ability (in terms of clarity, accuracy and proper use of grammar), interpersonal skills, ability to work with a diverse group of people and teamwork abilities. Knowledge of accreditation and licensing requirements would also be helpful. 

Employees at company Bancroft NeuroRehab can expect to receive/gain/learn/experience a variety of benefits including recognition, supportive team environment, growth and learning opportunities as well as gain experiences that make a difference to our patients.

EEO Statement

Bancroft is an Equal Opportunity Employer, and supports diversity, equity and inclusion in its hiring and employment practices, so that every team member can feel a true sense of belonging, and maximize their unique potential.  To this end, all applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, veteran status or any other characteristic protected by law.  #corp 


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